24/03/2023 | by Kris Moyse
The primary responsibility for delivering exceptional customer experience (CX) lies with front-line sales staff, but they can only do so with access to best-practice tools and resources. When staff are equipped to succeed, their positive... Read More
10/03/2023 | by Katie Sadler
The biggest retail and tech show in the UK is coming, and Proximity is excited to be part of this flagship event. The Retail Technology Show brings together the must-have retail tech solutions you need... Read More
02/03/2023 | by Joanne Ferguson
For those that know me, I always start with the ‘why’. Why do I start with the ‘why’? Well, early on in my career I realised that for people to feel engaged in an organisation... Read More
14/02/2023 | by John Liebler
I’ve had the pleasure of working in retail for over 30 years, and during this time, I’ve helped inform the technology roadmap of dozens of outstanding retailers. For those of you doing the math, I... Read More
23/01/2023 | by Katie Sadler
The Proximity team were in the Big Apple for NRF last week connecting with friends old and new. We kick-started our trip with the Vendors in Partnership Awards where we were finalists for The Best... Read More
21/11/2022 | by Katie Sadler
Proximity’s Retail Super-App returns to the Retail’s Big Show, NRF 2023. The Retail’s Big Show is where an entire industry gets inspiration from the biggest names in retail and beyond, experiences breakthrough technology firsthand, and... Read More
15/11/2022 | by Lucy Lefroy
Last month we welcomed Naif Alkhalaf and Thana’a Al Mabuk to our head office in London. Naif and Thana’a join us for an 8 week internship from Saudi Arabia through the Misk Program. The program, in partnership... Read More
02/11/2022 | by Lucy Lefroy
“You don’t need the customer to walk in the door when you have such a personalised tool.” Jennifer Shields, Director of Retail, Lafayette 148 Our latest success story explores the challenges this iconic brand faced during... Read More
02/11/2022 | by Lucy Lefroy
Peak trading will be hit hard this year. With ongoing industry disruption and predicted cuts to discretionary spending, the latest Metapack holiday trends report forecasts low sales over Black Friday and Christmas compared to previous years: More than... Read More
07/09/2022 | by Katie Sadler
The team will be live at this year’s Dreamforce, be sure to book a time to connect and experience our pop-up store in collaboration with #shirtforce and see our Retail Super App come to life. We will be taking over the Bookbinders Museum just... Read More
26/05/2022 | by Proximity
Last December we launched our annual Christmas initiative “With Love, Proximity Insight” (WLPI) and this year we opted for a new approach to support the Proximity Insight community. 2020 was a year unlike any other... Read More
28/03/2022 | by Proximity
Gresham House Ventures backs RetailTech Super-App Proximity Insight. Gresham House Ventures, a growth equity investor specialising in software and digitally driven businesses in the consumer, healthcare and services sectors, has invested £5 million into RetailTech... Read More
05/01/2022 | by Proximity
The Future of Retail is More Than Digital: It’s A Three-Dimensional (Virtual) Customer Experience Ever since Facebook rebranded, and assumed the name Meta, the term metaverse has entered the public consciousness and become a popular... Read More
30/11/2021 | by Proximity
Before the Covid outbreak in 2020, IRL events had always been a big part of retail. Going without has been a hot topic of conversation for many of us; as satisfaction and productivity of virtual... Read More
15/10/2021 | by Proximity
To create an omnichannel experience, it’s essential for retailers to join the dots between their physical and digital presence. Having multiple channels for users to engage with a business is now the norm. Take Instagram,... Read More
08/09/2021 | by Proximity
Artificial Intelligence (AI) is changing retail. There are many ways that AI has been used to help retailers sell more. However a more recent phenomenon is that of using AI-aided clienteling where the sales associates... Read More
