WE'LL BE AT RETAIL'S BIG SHOW NRF '25! CLICK HERE TO BOOK A MEETING
12/08/2024 | by Proximity
We’re thrilled to announce a partnership with US based Helzberg Diamonds, one of the most renowned and respected jewelry retailers in the industry. Proximity’s clienteling platform was successfully launched across all Helzberg store locations earlier... Read More
17/07/2024 | by Lucy Lefroy
Last week, we embarked on an exciting journey through some of London’s most innovative retail spaces, witnessing the incredible impact of our Retail Super-App in action. The day was filled with insights, inspiration, and a... Read More
14/06/2024 | by Proximity
In the fast-paced world of retail, the term “clienteling” has become increasingly significant. But what exactly does it mean, and why is it so crucial for modern retail businesses? In this blog post, we’ll explore... Read More
25/03/2024 | by Lucy Lefroy
In an era where personalisation reigns supreme, understanding and leveraging customer data is key to building lasting relationships and fostering loyalty. At the Retail Technology Show, London Olympia on 24th April, this sentiment will take... Read More
31/01/2024 | by Nicolette Dority
LET THE SHOW BEGIN The National Retail Federation brings retailers, clients, innovators, vendors and more to NYC every January. I was excited to spend a week with my Proximity colleagues from around the globe, to... Read More
16/01/2024 | by Lucy Lefroy
Last week marked another milestone for Proximity as we clinched the Best Retail Insights award at the VIP Awards North America. This prestigious honour comes hot on the heels of our win at the VIP... Read More
11/12/2023 | by Proximity
Graff, the luxury jewellery brand globally recognised for exquisite craftsmanship and exceptional diamonds, has chosen Proximity as a technology partner to enhance their customer experience. Proximity’s all-in-one clienteling and experience app is designed to seamlessly... Read More
29/11/2023 | by Lucy Lefroy
WhatsApp has been a popular social outreach platform amongst our clients for a while now, and it’s easy to understand why. Not only is it seamlessly integrated into our all-in-one Retail Super-App platform – so... Read More
19/10/2023 | by Lucy Lefroy
Last week our CEO Cathy McCabe was a guest speaker at the inaugural GRLS Talk in London. GRLS is an HR-Tech Company with a mission to fight the gender gap. The GRLS.app is a platform... Read More
17/10/2023 | by Teodora Filipovic
Let’s understand more about conscious retailing and how our Retail Super-App can help brands do this. We know that retailers are focusing on creating an environment where they are not only generating profit, but also... Read More
13/09/2023 | by Lucy Lefroy
In today’s highly competitive retail landscape, customer satisfaction is paramount. In a retail call center, each interaction with a customer can make or break a brand’s reputation. One of the most critical factors to ensure... Read More
15/08/2023 | by Lucy Lefroy
PRESS RELEASE as seen on PR Newswire London, August 15th 2023 The Anthony Nicholas Group (ANG), acclaimed for its high quality jewellery watches and diamonds and award-winning customer service, has chosen Proximity to deliver a... Read More
31/07/2023 | by Lucy Lefroy
In the rapidly evolving world of retail, customer expectations are higher than ever before. Customers demand a seamless and consistent shopping experience across all channels. This is where omni-channel shopping comes in. An approach that... Read More
27/06/2023 | by Silva Radler
As a passionate UX designer, I had the privilege of attending the BAD Conference organised by Tech Circus in April 2023. The topic, inevitably, was the impact of AI on our field. I was captivated... Read More
22/06/2023 | by Manisha Nundloll-Rice
Manisha Nundloll-Rice is Head of Engineering at Proximity. She’s spent the last 10 years as a Salesforce engineer in luxury retail and writes about her passion for problem solving, people and positive software solutions. Women... Read More
30/05/2023 | by Proximity
Only five years ago, the Saks president declared ‘We don’t need AI in our stores. We have I’. But the market sentiment has drastically changed since then, and every corner of the economy is now... Read More
