The #1 Retail App built on Salesforce
Bring Salesforce into the store
Proximity is natively built on Salesforce and extends the capabilities to meet the needs of retailers.
Empower your associates to create unique customer experiences, build lasting relationships, and drive loyalty by leveraging the data and insight you have.
Now every associate has the power of Salesforce in their hands.
Simple and cost-effective
Proximity can easily be deployed into your existing Salesforce environment using clicks not code. Leverage your existing Salesforce platform and consolidate solutions on a world-class, secure platform.
Our team are experts in Salesforce. We will help make the initial set up as simple and quick as possible, and help you get more out of your Salesforce investment
Flexible and scalable
Proximity’s flexible platform means you can scale your solution quickly as your needs and the retail industry evolves.
Easy to deploy across multiple regions, in multiple languages, our continuous updates, enhancements, and new features can quickly be rolled out to help you stay innovative and deliver amazing customer experiences.
- Build stronger customer relationships
- Drive increased engagement and LTV
- Provide associates with real-time data insight
- Consolidate multiple applications into one platform
- Build and enrich your customer 360° in Salesforce
Expand your Salesforce world
Proximity works seamlessly with other Salesforce Clouds, helping you maximise the value from your existing Salesforce investments.
Sell more across every channel.
Empower associates to serve the customer wherever they are, and provide easy purchase journeys, whether in-store or online. Offer flexible fulfilment options so you always get the sale.
Serve every customer as a VIP.
Empower your teams with a unified view of the customer and all their interactions. This makes it much easier to answer queries, offer personalised services and recommendations, and remote consultations.
Augment your marketing campaigns.
Use the power of personal to drive more effective campaigns through Marketing Cloud, combining insight and personalised outreach to achieve higher engagement and conversion rates. Grasp every opportunity to engage or promote.
Transact through every channel with Proximity.
Proximity is the store UI for Salesforce Order Management allowing associates to see real-time inventory and update order status. You can click and collect, BOPIS, purchase in store, ship items, and send pay by links – all within the app.