The retail tools you need,
all in one app
Proximity is all you need to increase efficiency and personalisation with every interaction.
The Retail Super-App empowers your associates to quickly organise their day, easily curate every customer moment and seamlessly transact wherever your stock or customers may be.
Get ready to make a bigger impact
Engage
Personalise your customer experience across all channels. The Retail Super-App allows you to create personalised looks, bespoke communications, and unique services to excite your customers.
Source
Say yes to more customers. Access a single view of stock and a flexible sourcing/fulfilment engine with screens to orchestrate pickup in store, ship from store and collect in store.
Transact
Next generation personalised commerce enables you to transact anywhere, with real time recommendations, promotions and frictionless payments.
Empowering automation
Deliver exceptional customer experiences with the Retail Super-App.
To truly differentiate your brand in a world of limitless choice, associates need to be given the ingredients to go above and beyond to service their customers.
Proximity’s automated journeys, tasks and reminders allow retail teams to promptly follow-up with every customer in a relevant and valuable manner. With these tools, you can grow the value of more of your customers.
Achieve your business goals with Proximity
Achieve your goals with Proximity. Our features and modules are designed to help you succeed; to curate the most impactful brand experiences possible. From creating highly personalised moments to maximising the value of your data, Proximity makes your strategic vision a reality.
Customer Acquisition
50% increase in data capture
Engagement & Retention
83% response rate to social messaging & 88% appointment conversion rate
Personalisation
500 personalised messages per user per month
Sales Growth
Over $1M attributable sales per month
Empowering Teams
90%+ adoption at any one time
Efficiency
The best performing retailers are spending 47% of tech budgets on better tools to empower store associates
Use it anywhere, any time, on any device
Proximity gives you freedom to create seamless experiences.
It’s completely device agnostic so your associates won’t be tied down. You can be exploring the shop floor, working in the back office, or having a 1 on 1 with a customer. Proximity will be at your fingertips.
Your customers get the benefits of technological power and exceptional customer service, every time.
Blending digital & human interaction
Blur the lines between physical and virtual retail and deliver exceptional customer experience with Proximity.
The world of retail is changing, and with Proximity, you can future-proof your brand.
Proximity integrates in-person services with online interactions, creating truly frictionless engagement throughout the customer journey.
Proximity Modules
All beautifully wrapped up in a single platform! Complete your day with ease, equipped with the power to engage, source and transact in one smooth journey.
Appointment Booking
Data Capture
Clienteling
Dashboard Reporting
Event Management
mPOS & Endless aisle
Technology and retail excellence, together
Proximity gives a unique blend of retail experience and technology expertise. With a rich background in retail, our team understands the nuances of creating the perfect customer-brand relationship.
Get more from your stores, with Proximity.
Salesforce in the store
Get the power of a global enterprise platform in your store.
Built natively on Salesforce, Proximity extends the value of your Salesforce investment with Connected Retail Solutions.
Trusted. Secure. Compliant. Scalable.
BRING YOUR CUSTOMERS CLOSER
We deploy within weeks and have global presence in 20+ countries.
Our solution is easy to use, quick to implement and you don’t have to invest in expensive, complex infrastructure. Our customer success team supports you every step of the way to ensure that you achieve ROI within 3-9 months.