The Retail Super-App - Proximity

The retail tools you need,
all in one app

Proximity is all you need to increase efficiency and personalisation with every interaction.

The Retail Super-App empowers your associates to quickly organise their day, easily curate every customer moment and seamlessly transact wherever your stock or customers may be.

Get ready to make a bigger impact

  • Engage with Proximity


    Personalise your customer experience across all channels. The Retail Super-App allows you to create personalised looks, bespoke communications, and unique services to excite your customers.

  • Source with Proximity


    Say yes to more customers. Access a single view of stock and a flexible sourcing/fulfilment engine with screens to orchestrate pickup in store, ship from store and collect in store.

  • Transact with Proximity


    Next generation personalised commerce enables you to transact anywhere, with real time recommendations, promotions and frictionless payments.

Empowering automation

Deliver exceptional customer experiences with the Retail Super-App.

To truly differentiate your brand in a world of limitless choice, associates need to be given the ingredients to go above and beyond to service their customers.

Proximity’s automated journeys, tasks and reminders allow retail teams to promptly follow-up with every customer in a relevant and valuable manner. With these tools, you can grow the value of more of your customers.

Achieve your business goals with Proximity

Achieve your goals with Proximity. Our features and modules are designed to help you succeed; to curate the most impactful brand experiences possible. From creating highly personalised moments to maximising the value of your data, Proximity makes your strategic vision a reality.

Tangible Results


Customer Acquisition

50% increase in data capture

Engagement & Retention

83% response rate to social messaging & 88% appointment conversion rate


500 personalised messages per user per month

Sales Growth

Over $1M attributable sales per month

Empowering Teams

90%+ adoption at any one time


The best performing retailers are spending 47% of tech budgets on better tools to empower store associates

Use it anywhere, any time, on any device

Proximity gives you freedom to create seamless experiences.

It’s completely device agnostic so your associates won’t be tied down. You can be exploring the shop floor, working in the back office, or having a 1 on 1 with a customer. Proximity will be at your fingertips.

Your customers get the benefits of technological power and exceptional customer service, every time.

Blending digital & human interaction

Blur the lines between physical and virtual retail and deliver exceptional customer experience with Proximity.

The world of retail is changing, and with Proximity, you can future-proof your brand.

Proximity integrates in-person services with online interactions, creating truly frictionless engagement throughout the customer journey.

Proximity Modules

All beautifully wrapped up in a single platform. Complete your day with ease, equipped with the power to engage, source and transact in one smooth journey.


Appointment Booking

Data Capture


Dashboard Reporting

Event Management

mPOS & Endless aisle

Technology and retail excellence, together

Proximity gives a unique blend of retail experience and technology expertise. With a rich background in retail, our team understands the nuances of creating the perfect customer-brand relationship.

Get more from your stores, with Proximity.

Salesforce in the store

Get the power of a global enterprise platform in your store.

Built natively on Salesforce, Proximity extends the value of your Salesforce investment with Connected Retail Solutions.

Trusted. Secure. Compliant. Scalable.

Salesforce App Exchange | 5 star rating

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We deploy within weeks and have global presence in 30+ countries.

Our solution is easy to use, quick to implement and you don’t have to invest in expensive, complex infrastructure. Our customer success team supports you every step of the way to ensure that you achieve ROI within 3-9 months.

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