Grow your by-appointment business
Personal, virtual, and in-store consultations.
Help the customer curate their 1 to 1 shopping experience.
Smarter online booking
Make it easy for your customers to book exactly what they want. From store to service to staff, they can curate their own engagement.
Create journeys around each appointment
Give your customers a more seamless and attentive experience. Map every customer journey and intuitively tie it in with the store’s workflow.
Provide lasting value
The experience doesn’t end when they walk out the door. Let reminders prompt your follow-ups and use conversion tracking to create more opportunities.
88% conversion rate from styling appointments
Create and label services for each store to make customer navigation simple.
Host virtual appointments online for your digital native customers.
Track (and optimise) the conversion power of your appointments with attributions.
How do I set up in store appointment booking?
Set up is managed with Customer Success Manager or Delivery
Do appointments get recorded in the app?
When a customer books an appointment, time is booked out in the Store Associate’s Proximity App Calendar. This withdraws availability for that associate to be booked at this time by anyone else.
How can I follow up after an appointment?
An appointment can be followed up via email, SMS or social channels. A task to follow up post-appointment can be automatically created, and this follow up could be a simple ‘great to meet you,’ through to sharing a collection of products viewed during the appointment.