Appointment Booking – Proximity

Grow your by-appointment business

Personal, virtual, and in-store consultations.
Help the customer curate their 1 to 1 shopping experience.

Smarter online booking

Make it easy for your customers to book exactly what they want. From store to service to staff, they can curate their own engagement.

Create journeys around each appointment

Give your customers a more seamless and attentive experience. Map every customer journey and intuitively tie it in with the store’s workflow.

Provide lasting value

The experience doesn’t end when they walk out the door. Let reminders prompt your follow-ups and use conversion tracking to create more opportunities.

88% conversion rate from styling appointments

  • Tag Services

    Create and label services for each store to make customer navigation simple.

  • Embrace Virtual

    Host virtual appointments online for your digital native customers.

  • Leverage Data

    Track (and optimise) the conversion power of your appointments with attributions.


Read how Rodd & Gunn boosted clienteling outreach 10x

Case Study


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  • How do I set up in store appointment booking?

    Set up is managed with Customer Success Manager or Delivery

  • Do appointments get recorded in the app?

    When a customer books an appointment, time is booked out in the Store Associate’s Proximity App Calendar. This withdraws availability for that associate to be booked at this time by anyone else.

  • How can I follow up after an appointment?

    An appointment can be followed up via email, SMS or social channels. A task to follow up post-appointment can be automatically created, and this follow up could be a simple ‘great to meet you,’ through to sharing a collection of products viewed during the appointment.