We are your biggest brand advocate
Our framework for your retail excellence
Proximity is more than a platform, it’s a partnership. We build a culture for successful adoption and growth while delivering the solution that better enables you to achieve your goals.
We take you through our tried and tested process and our team stays engaged through every phase of your journey.
Delivery
Implement the solution that delivers on your goals
Our delivery team oversees the end-to-end implementation of your solution, from inception through to launch. We do this with your business objectives in mind and in a highly collaborative way, so you can truly own what we build.
- Elicit requirements and design solutions based on your brand’s specific needs
- Build and quality assure every element of the technical solution
- Manage every step of deployment and launch
- Provide retail, technical, and project management expertise to optimise success
Success
Drive customer lifetime value
Get more from your app with our success team. They’re your strategic partners in getting the best results out of your Proximity.
- Onboarding and training
- Retail excellence advice
- Performance analysis and actionable insights
- Proactive recommendations
- Identification of expansion and growth opportunities
Support
Dynamically evolve with the market
As new features, new technology challenges, and changing customer demands come about, we’ll always be here to provide technical support and help you adapt.
- Technical support
- Technical on-demand advice
- Reactive troubleshooting
- Support new features and functionalities
Human-first
Outcome-driven
Collaborative
Creative
Proactive
Why Proximity?
All in one app
Proximity is the all in one, Retail Super-App.
We consolidate your view of the customer and blend the physical and virtual retail world. From inspire to connect to transact, you can manage everything from here.
Our app is a revenue generator. ROI is easily measured and quickly realised, typically within 3-9 months of going live.
Retail + Tech expertise
We bring a huge blend of experience and expertise.
Our team has a fantastic combination of technical and retail knowledge – plus a diverse project list behind us. This medley of abilities empowers us to create, solve problems, and delight every customer we work with.
#1 Retail App on Salesforce
Proximity is natively built on Salesforce and extends its capabilities to meet the needs of retailers.
Empower your associates to create unique customer experiences, build lasting relationships, and drive loyalty by leveraging your data in one single app.