Knowledge, people and experiences – here’s a collection of our best bits.
15/08/2023 | by Lucy Lefroy
PRESS RELEASE as seen on PR Newswire London, August 15th 2023 The Anthony Nicholas Group (ANG), acclaimed for its high quality jewellery watches and diamonds and award-winning customer service, has chosen Proximity to deliver a... Read More
11/12/2023 | by Proximity
Graff, the luxury jewellery brand globally recognised for exquisite craftsmanship and exceptional diamonds, has chosen Proximity as a technology partner to enhance their customer experience. Proximity’s all-in-one clienteling and experience app is designed to seamlessly... Read More
30/05/2023 | by Proximity
Only five years ago, the Saks president declared ‘We don’t need AI in our stores. We have I’. But the market sentiment has drastically changed since then, and every corner of the economy is now... Read More
29/01/2025 | by Nicolette Dority
Kicking Off NRF with the Vendors in Partnership Awards As always, we started NRF week with the Vendors in Partnership (VIP) Awards on January 10th, 2025. This year’s event was truly special, and we were... Read More
22/10/2024 | by Proximity
Click here to see the full press release on PR Newswire October 22, 2024 – Proximity is excited to announce a new partnership with Farrow & Ball, the iconic British manufacturer of premium paints and... Read More
18/10/2024 | by Jay Shields
Okay, folks, gather ’round the virtual campfire. I’ve been braving the NRF trenches for a decade and a half now, and let me tell you, it’s been a wild ride. From witnessing the rise of... Read More
12/08/2024 | by Proximity
We’re thrilled to announce a partnership with US based Helzberg Diamonds, one of the most renowned and respected jewelry retailers in the industry. Proximity’s clienteling platform was successfully launched across all Helzberg store locations earlier... Read More
17/07/2024 | by Lucy Lefroy
Last week, we embarked on an exciting journey through some of London’s most innovative retail spaces, witnessing the incredible impact of our Retail Super-App in action. The day was filled with insights, inspiration, and a... Read More
14/06/2024 | by Proximity
In the fast-paced world of retail, the term “clienteling” has become increasingly significant. But what exactly does it mean, and why is it so crucial for modern retail businesses? In this blog post, we’ll explore... Read More
25/03/2024 | by Lucy Lefroy
In an era where personalisation reigns supreme, understanding and leveraging customer data is key to building lasting relationships and fostering loyalty. At the Retail Technology Show, London Olympia on 24th April, this sentiment will take... Read More
31/01/2024 | by Nicolette Dority
LET THE SHOW BEGIN The National Retail Federation brings retailers, clients, innovators, vendors and more to NYC every January. I was excited to spend a week with my Proximity colleagues from around the globe, to... Read More
21/01/2025 | by Lucy Lefroy
Last week, Proximity took centre stage at the Vendors In Partnership (VIP) Awards in New York, proudly winning the highly coveted Best Kept Secret award. This recognition showcases the transformative impact of Proximity’s Retail Super-App... Read More
03/12/2024 | by Jay Shields
Paris is always a good idea, darlings, but Paris for a luxury shopping spree? C’est magnifique! I recently returned from a whirlwind shopping adventure with my mom and sisters, and while my credit card is... Read More
13/11/2024 | by Lucy Lefroy
The luxury market is facing multiple challenges, with recent industry insights revealing factors beyond economic pressures contributing to a flat growth rate in 2024. In this article we explore the latest reports from Deutsche Bank,... Read More
24/09/2024 | by Lucy Lefroy
Rapid technological advances and changing consumer behaviour are reshaping the retail landscape. The demand for a seamless customer experience is paramount across all brand touchpoints, whether through a website, mobile app, or brick-and-mortar store. McKinsey... Read More
12/09/2024 | by Proximity
In today’s competitive market, a business’s success or failure often hinges on the quality of its retail experience. Recently, this has become more critical than ever with shifting customer expectations. This blog post aims to... Read More
14/08/2023 | by Joanne Ferguson
Ever wondered what sets extraordinary brands apart? It’s the art of clienteling – a strategic approach that transforms customer relationships into long-lasting connections. As brands race to deliver personalised experiences, clienteling emerges as a shining example.... Read More
![The Key to Unlocking Retail Growth [FREE WHITEPAPER]](https://www.proximityinsight.com/wp-content/uploads/White-paper-image-590x339.png)
26/03/2025 | by Proximity
Martin Newman, known as The Consumer Champion, is a leading expert in customer experience and consumer-centric business. With over 40 years in retail, he’s worked with brands like Burberry and Harrods, authored best-selling books, and... Read More
![The benefits of using WhatsApp for retail teams – [FREE FACTSHEET]](https://www.proximityinsight.com/wp-content/uploads/Whatsapp-Feature-1-590x339.jpg)
01/12/2023 | by Proximity
This versatile messaging platform facilitates seamless communication, fostering real-time connection with customers. Using WhatsApp directly from the Retail Super-App has numerous benefits for retailers, like connecting customer data and communication in one place, eliminating the... Read More
24/02/2025 | by Proximity
Discover how Helzberg transforms its US stores with Proximity’s Retail Super-App. Hear directly from the Helzberg team about how they use the platform daily to drive sales, boost customer loyalty, and overcome challenges through innovative,... Read More
07/08/2024 | by Proximity
In this in-depth case study video, the team at Lafayette 148 in Soho, New York, offers valuable insights into how they use Proximity’s Retail Super-App to connect with their customers. Head Stylist Sam Mercado shares... Read More
06/12/2022 | by Proximity
Discover how Lafayette 148 achieved $4M attributed sales with Proximity. Please fill in the form to receive the Case Study PDF
06/12/2022 | by Proximity
Discover how Rodd & Gunn took personalisation to a new level with Proximity. Please fill in the form to receive the Case Study PDF
