Knowledge, people and experiences – here’s a collection of our best bits.
27/05/2021 | by Proximity
As explained by one of our clients David Jones in a demo of our digital retail tool, clienteling is the art of connecting store associates with customer data to provide customers with a highly elevated,... Read More
17/08/2021 | by Proximity
As the cyber-security standards are getting increasingly strict, we asked Achraf Chairi, Technical Analyst at Proximity Insight, to share a deep dive on the progression of Multi-Factor Authentication (MFA) and the impact it has on... Read More
02/09/2021 | by Proximity
Our clienteling platform has many beneficial features, one of which being Assisted Selling. According to Orquest, 88% of consumers say they are more likely to buy when they are assisted or receive recommendations from sales... Read More
24/03/2023 | by Kris Moyse
The primary responsibility for delivering exceptional customer experience (CX) lies with front-line sales staff, but they can only do so with access to best-practice tools and resources. When staff are equipped to succeed, their positive... Read More
10/03/2023 | by Katie Sadler
The biggest retail and tech show in the UK is coming, and Proximity is excited to be part of this flagship event. The Retail Technology Show brings together the must-have retail tech solutions you need... Read More
02/03/2023 | by Joanne Ferguson
For those that know me, I always start with the ‘why’. Why do I start with the ‘why’? Well, early on in my career I realised that for people to feel engaged in an organisation... Read More
14/02/2023 | by John Liebler
I’ve had the pleasure of working in retail for over 30 years, and during this time, I’ve helped inform the technology roadmap of dozens of outstanding retailers. For those of you doing the math, I... Read More
23/01/2023 | by Katie Sadler
The Proximity team were in the Big Apple for NRF last week connecting with friends old and new. We kick-started our trip with the Vendors in Partnership Awards where we were finalists for The Best... Read More
21/11/2022 | by Katie Sadler
Proximity’s Retail Super-App returns to the Retail’s Big Show, NRF 2023. The Retail’s Big Show is where an entire industry gets inspiration from the biggest names in retail and beyond, experiences breakthrough technology firsthand, and... Read More
15/11/2022 | by Lucy Lefroy
Last month we welcomed Naif Alkhalaf and Thana’a Al Mabuk to our head office in London. Naif and Thana’a join us for an 8 week internship from Saudi Arabia through the Misk Program. The program, in partnership... Read More
02/11/2022 | by Lucy Lefroy
“You don’t need the customer to walk in the door when you have such a personalised tool.” Jennifer Shields, Director of Retail, Lafayette 148 Our latest success story explores the challenges this iconic brand faced during... Read More
24/05/2023 | by Chris Jones
The Proximity team recently flew to Barcelona to attend SHOPTALK Europe. Here’s a roundup of the top takeaways we believe brands should be implementing right now to improve customer experience, drive loyalty and lifetime value. Retailers &... Read More
02/05/2023 | by Chris Jones
The future’s bright Despite the consistent gloomy headlines surrounding the retail industry, there wasn’t an ounce of negativity from anybody I spoke with at the Retail Technology Show. In fact, retailers are feeling extremely positive... Read More
31/01/2023 | by Lucy Lefroy
“Retailers are doing what it takes to win in this time of rapid change” – Ian Geddes, Managing Partner for Consumer and Retail, Deloitte Despite ongoing challenges still affecting day-to-day discretionary spending like the cost... Read More
10/11/2021 | by Proximity
As personalisation has consistently been a key trend within the retail industry, customers are being offered a greater range of personalised services. This has meant the demand for a personalised experience has increased and customers... Read More
02/09/2021 | by Proximity
Our clienteling platform has many beneficial features, one of which being Assisted Selling. According to Orquest, 88% of consumers say they are more likely to buy when they are assisted or receive recommendations from sales... Read More
17/08/2021 | by Proximity
As the cyber-security standards are getting increasingly strict, we asked Achraf Chairi, Technical Analyst at Proximity Insight, to share a deep dive on the progression of Multi-Factor Authentication (MFA) and the impact it has on... Read More
25/05/2023 | by Proximity
Watch the Retail Super-App in action, and discover how it helps create deeper connections with customers. To find out how we can help you, book a demo today.
04/05/2023 | by Blair McVicar
Blair McVicar, Proximity’s Customer Success Manager EMEA knows only too well the challenges and opportunities that arise on the shop floor. Beginning his retail career at a prominent Australian department store, Blair spent 10 years... Read More
06/12/2022 | by Proximity
Discover how Lafayette 148 achieved $4M attributed sales with Proximity. Please fill in the form to receive the Case Study PDF
06/12/2022 | by Proximity
Discover how Rodd & Gunn took personalisation to a new level with Proximity. Please fill in the form to receive the Case Study PDF
