Understanding your customers never goes out of style. Enhance the customer experience and boost sales with our clienteling platform for fashion brands
The Ultimate clienteling Solution for Fashion Retailers
Our platform designed for fashion brands helps you connect with customers, and make important decisions backed by real-time data. We create exceptional retail experiences by giving your store teams accurate data and more time to make magical shopping moments for your customers.
Improved Customer Experience
Our award-winning all-in-one app reduces friction and leads to a smoother shopping experience for your customers. Providing accurate customer and store data in real-time, your store teams have all the tools they need to provide incredible customer service and a personalised shopping experience every time.
Deep Inventory Management
Track live stock levels and process transactions anywhere within the store. This flexibility ensures store associates can service their customers all the way from the fitting rooms to the shop floor and right up to the checkout counter. Mobile compatibility supports pop-up shops and events, increasing retail possibilities.
Real-Time Sales Analytics
Business decisions are brought to life with in-depth reporting and analytics. With real-time insights on customer behaviour, sales trends, products and store team performance, inventory and strategy decisions can be optimised on the spot.
Customer Loyalty Programs
Implement and manage loyalty programs to encourage repeat business and customer loyalty. Integrated CRM features help you stay aware of customer preferences to tailor your loyalty programs to suit your needs.
Training and Knowledge Sharing
Enable your store associates with the knowledge they need in order to drive effective customer service and satisfaction. With rich customer profiles and robust product knowledge, our system gives any team the ability to deliver exceptional service.
Improve in-store efficiency
We consolidate multiple modules into a single platform, improving in-store productivity. Your teams only need one platform to perform a wide range of tasks, allowing them to quickly and easily personalise every customer interaction and improve efficiency.
OUR CURRENT FASHION CLIENTS:
Proximity’s Powerful Retail Platform for your Business
The Retail Super-App from Proximity is designed to meet all of your business needs, allowing you to improve store team efficiency while improving the customer experience. With our clienteling services, appointment scheduling, data capture and mobile POS solutions, you’ll elevate every shopping moment and create experiences that exceed your customers’ expectations.
Tangible Results
Our products are designed to yield measurable results that improve your business’s bottom line. We want to see quantifiable outcomes, like higher customer engagement and retention rates and better staff efficiency.
Modules
Our platform is made up of several modules, each designed to do a specific function. Together, these modules provide a comprehensive clienteling solution. Every module has a crucial purpose, from event management and dashboard reporting to clienteling and data capture.
More Retail Sectors We Work With
At Proximity, we collaborate with leading brands worldwide to deliver top-notch clienteling and retail solutions. Discover more sectors we work with below:
