Jewellery & Watches | Proximity

Proximity’s clienteling & POS software enables a whole new level of customer experience, and enhances the operational efficiency of your jewellery & watch store.

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Proximity Powers Jewellery & Watch Businesses Everywhere

We understand that purchasing something with a greater emotional significance takes time, and the customer experience has to be curated with this in mind.

Our platform has the tools to handle higher value transactions seamlessly, making the entire process smooth and easy for your team and customers.


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The Ultimate Clienteling Solution for Jewellery & Watch Retailers

Our clienteling software for jewellery & watch stores will help create memorable shopping moments that will exceed all expectations. Capture customer data, manage repairs and engraving, check inventory, increase sales and improve operational efficiency with us.

Customer Data Capture

We connect your customer data and make it easy to use by putting it into the hands of your sales associate in a platform that’s mobile-first, easy to adopt and simple to use. Effortlessly enter new customer information directly or with our contactless capture and digital capture card features.

Appointments and Special Events

Customers have the ability to book appointments with specific team members or locations, enhancing the personalised shopping experience. Team members can seamlessly manage all appointment bookings and Special Events, ensuring a smooth and efficient customer experience.

Repair and Maintenance Services

Create and track all jewellery repair processes in the platform, complete with customer notifications and journey flows. This function allows team members to manage and track all repair processes directly within the application, providing a streamlined and integrated approach to services.

Inventory Management

Gain control of your inventory, never loose a sale with endless aisle capabilities, and reduce stock discrepancies. Store team members can show customers product details as well as a wider range of jewellery pieces than what’s physically available in-store, including more styles, gemstone options, designer collections, limited edition pieces, and customisable options.

Order Processing

Proximity’s jewellery store POS system allows you to serve customers anywhere and anytime with a mobile POS system that provides access to customer history, promotions, payment options, and many more.

Intelligent Analytics

With our all-in-one app, store teams can make faster and more informed decisions based on in-depth reporting, with options to generate custom reports on the go. From generating reports of sales for your best-performing products to tracking the performances of your store teams.

Improving Team Efficiency and Job Satisfaction

Proximity gives team members the power to organise their day with automated customer journey reminders and reporting data on all tasks, outreach and sales attribution.


Integrate seamlessly with industry leaders

We consolidate multiple in-store applications provided in a single platform to perform a wide range of features and tasks, this improves in-store productivity by allowing your teams to quickly and easily personalise every customer interaction and improve customer loyalty.

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Proximity’s Powerful Retail Platform for Your Business

The Retail Super-App from Proximity is designed to meet all of your business needs, allowing you to improve store team efficiency while improving the customer experience. With our clienteling services, appointment scheduling, data capture and mobile POS solutions, you’ll elevate every shopping moment and create experiences that exceed your customers’ expectations.


Tangible Results

Our products are designed to yield measurable results that improve your business’s bottom line. We want to see quantifiable outcomes, like higher customer engagement and retention rates and better staff efficiency


Our platform is made up of several modules, each designed to do a specific function. Together, these modules provide a comprehensive clienteling solution. Every module has a crucial purpose, from event management and dashboard reporting to clienteling and data capture.