Say goodbye to generic digital interactions
Bring on easy, automated, human personalisation tools
Powerful personalisation, at every instance
Record every encounter, every activity, every interaction. With central customer records, each associate has the power to personalise their service, for every customer and touchpoint.
Bring together the end-to-end experience
Proximity presents a consolidated view of your customer interaction with your brand, ensuring they get tailored experiences wherever and whenever they engage.
Take people on a journey
Create bespoke digital workflows that result in consistent and paced communication with your customers, allowing them to gradually discover your brand proposition.
Automate to scale relationships
Trigger prompts and automate tasks that nurture your 1 to 1 relationships. Focus on curating communication that sparks genuine connection.
+ 30% AOV for customers engaged via clienteling activity
Data-Led Offers
Tailor your offers and recommendations for each customer or like-minded groups.
Informed by History
Use past activity to personalise future interactions – so the customer feels truly listened to.
Considered Clienteling
Deeper personalisation powers closer clienteling. Using the right data, every experience can be exceptional.
Profiling Perfection
Proximity data means more. Don’t just collect, contextualise customer likes, dislikes, and habits.
