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![Why is clienteling so important? [Free guide]](https://www.proximityinsight.com/wp-content/uploads/playbook-370x213.jpg)
20/07/2023 | by Proximity
For retailers looking for long-term success, clienteling is a non-negotiable. It leads to increased customer satisfaction, a stronger relationship with the brand, and drives sales & long-term customer loyalty through personalisation. The clienteling playbook includes... Read More
02/11/2022 | by Lucy Lefroy
“You don’t need the customer to walk in the door when you have such a personalised tool.” Jennifer Shields, Director of Retail, Lafayette 148 Our latest success story explores the challenges this iconic brand faced during... Read More
02/11/2022 | by Lucy Lefroy
Peak trading will be hit hard this year. With ongoing industry disruption and predicted cuts to discretionary spending, the latest Metapack holiday trends report forecasts low sales over Black Friday and Christmas compared to previous years: More than... Read More
26/05/2022 | by Proximity
Last December we launched our annual Christmas initiative “With Love, Proximity Insight” (WLPI) and this year we opted for a new approach to support the Proximity Insight community. 2020 was a year unlike any other... Read More
08/03/2022 | by Proximity
This year’s theme for International Women’s Day is #BreakTheBias – a topic extremely relevant to women within our sector, women in tech. This year, we reached out to Cathy McCabe – CEO & Co-Founder here... Read More
30/11/2021 | by Proximity
Before the Covid outbreak in 2020, IRL events had always been a big part of retail. Going without has been a hot topic of conversation for many of us; as satisfaction and productivity of virtual... Read More
10/11/2021 | by Proximity
As personalisation has consistently been a key trend within the retail industry, customers are being offered a greater range of personalised services. This has meant the demand for a personalised experience has increased and customers... Read More
15/10/2021 | by Proximity
To create an omnichannel experience, it’s essential for retailers to join the dots between their physical and digital presence. Having multiple channels for users to engage with a business is now the norm. Take Instagram,... Read More
08/09/2021 | by Proximity
Artificial Intelligence (AI) is changing retail. There are many ways that AI has been used to help retailers sell more. However a more recent phenomenon is that of using AI-aided clienteling where the sales associates... Read More
02/09/2021 | by Proximity
Our clienteling platform has many beneficial features, one of which being Assisted Selling. According to Orquest, 88% of consumers say they are more likely to buy when they are assisted or receive recommendations from sales... Read More
17/08/2021 | by Proximity
As the cyber-security standards are getting increasingly strict, we asked Achraf Chairi, Technical Analyst at Proximity Insight, to share a deep dive on the progression of Multi-Factor Authentication (MFA) and the impact it has on... Read More
28/07/2021 | by Proximity
Shop The Village was an innovative retail event, co-created by Emma Taylor, Vice President of North America at Reiss, Kay Moini, VP of Retail at Peruvian Connection and Ron Thurston, author of Retail Pride, designed... Read More
28/06/2021 | by Proximity
In May 2021, we held a Customer User Group regarding product priorities in order to collect valuable feedback which will influence our roadmap. This is always really important here at Proximity Insight as we want... Read More
17/06/2021 | by Proximity
Last month, we held several virtual events with our retail network. During these sessions we took the opportunity to discuss the retail landscape with like minded retailers. We asked attendees to participate in a short... Read More
08/06/2021 | by Proximity
At the beginning of last month Rob Neidzweicki, our Sales Manager for the NCSA region, came to us with an initiative that he had been asked to take part in called ‘Shop The Village’ –... Read More
03/06/2021 | by Barry White
In the fourth of the series of technical leaning blog entries, our EMEA Technical Lead makes the next stop on our tour: how organised data at the start of a project is key to its... Read More
