We’re popping up at RBTE
30/04/2018 | by Proximity
Come and visit us at the Proximity Insight Pop Up at RBTE 2018. What’s in store for you? We have some amazing prizes and experiences to be won, and a few special visitors popping by –... Read More
Why physical retail is here to stay.
28/03/2018 | by Cathy McCabe
Having had some time to reflect on the the themes of various events I have attended in the first quarter of this year I thought I would like to focus on why I feel that... Read More
Cathy Interviewed On Empowering Your Sales Assistants
30/11/2017 | by Matt Lacey
Cate Trotter of Insider Trends, recently interviewed our CEO, Cathy McCabe. In the interview they discussed how our Shop Floor Engagement platform is being used by our customers to democratize the customer experience: It’s a... Read More
How Matchesfashion is transforming consumer experience
30/10/2017 | by Kris Moyse
A fantastic write up by Drapers of our session with Ines Lareo. Speaking during a session at Drapers Fashion Forum on 12 October, held at London’s County Hall, Matchesfashion global customer experience director Ines Lareo... Read More
Drapers Fashion Forum 2017. See you there Thursday, 12 October
09/10/2017 | by Kris Moyse
We’ll be at Drapers Fashion Festival on Thursday, 17 October. We look forward to catching up and hosting you during our presentation with MATCHESFASHION.COM at 3pm. Retail stores are in the middle of a perfect... Read More
Top Retail CRM Provider 2017 – Retail CIO Outlook Magazine
27/03/2017 | by Kris Moyse
Proximity Insight are delighted to be recognized by Retail CIO Outlook as one of the top 10 retail CRM solution providers for 2017! To be considered for inclusion, companies had to “showcase in-depth expertise in... Read More
NYC NRF 2017 Wrap Up
26/01/2017 | by Kris Moyse
NRF 2017 in New York City was bigger and better than ever, with over 35,000 attendees and 500 exhibitors. All the usual technology vendors like Microsoft, Oracle, SAP, IBM and Intel were there to demo... Read More
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Cartier Mansion
12/09/2016 | by Kris Moyse
Proximity Insight is about to launch at the long-awaited grand re-opening of the flagship Cartier Mansion on 5th Avenue, following redevelopment which commenced in 2014. The redevelopment facilitated this year’s most advanced roll-out of brick-and-mortar... Read More
All About Me: The Value of Customer-Centric Focus
10/08/2016 | by Proximity
By Craig Crawford First Published by AATCC News Since the launch of the iPhone in 2007, shopping has become a 24/7 experience. Digitally-savvy consumers research before purchase, and share their experiences – good or bad... Read More
Alluring Logic acquired by Proximity Insight
28/04/2016 | by Proximity
I am excited to announce that Alluring Logic has teamed up with Proximity Insight to continue innovating within digital marketing, clienteling and CRM. Alluring Logic was founded to help retailers drive brick & mortar traffic... Read More
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We’re Nominated for two prestigious Drapers Digital Awards
19/03/2016 | by Kris Moyse
Nominated for Best Customer Experience and Best Startup Proximity Insight and Jaeger have embarked upon a journey to completely transform the way in which staff engage with our customers and each other. Our objective: to provide... Read More
Revitalising the region’s brick and mortar
13/01/2016 | by Proximity
By Jason Lawrence Originally Published on the SalesFix Blog The first Salesforce Retail Clienteling application in Asia Pacific has arrived. Recently launched, this brand new application looks set to transform bricks and mortar retailing across... Read More
The Customer Service Revolution
11/12/2015 | by Proximity
Shopping is now a 24/7 experience. Digitally savvy customers are able to research, compare products and prices, and read reviews before making a purchase decision. They are becoming more vocal and share their brand experiences—good... Read More
How Belief and Disbelief (Nearly) Destroyed Retail
05/11/2015 | by Proximity
I remember when e-tailing, as they used to call it, appeared on the world wide web. It was around the same time that banner ads discovered a purpose, a call to action. Buy! Buy! They... Read More
Why Method Acting is a beacon’s best friend
20/06/2015 | by Proximity
During my long and un-illustrious acting career in the 1990s, I had the pleasure of studying under the legendary Australian actress Bunney Brooke. To prepare for an improvised acting piece, she would sit right up... Read More
Using Process Builder to create Customer Journeys
21/05/2015 | by Kris Moyse
Retailers building a central view of their customers from both brick-and-mortar and online channels understand that there are many challenges. Integrating and cleansing multiple best-of-breed systems is a never-ending battle. But once you have a... Read More
