WE'LL BE AT THE RETAIL TECHNOLOGY SHOW LONDON 22-23 APRIL. TO BOOK A MEETING CLICK HERE
29/11/2023 | by Lucy Lefroy
WhatsApp has been a popular social outreach platform amongst our clients for a while now, and it’s easy to understand why. Not only is it seamlessly integrated into our all-in-one Retail Super-App platform – so... Read More
19/10/2023 | by Lucy Lefroy
Last week our CEO Cathy McCabe was a guest speaker at the inaugural GRLS Talk in London. GRLS is an HR-Tech Company with a mission to fight the gender gap. The GRLS.app is a platform... Read More
17/10/2023 | by Teodora Filipovic
Let’s understand more about conscious retailing and how our Retail Super-App can help brands do this. We know that retailers are focusing on creating an environment where they are not only generating profit, but also... Read More
27/09/2023 | by Lucy Lefroy
In today’s fast-paced and highly competitive retail landscape, data has become the lifeblood of success. Retailers worldwide are constantly seeking actionable insights to stay ahead of the curve and meet the ever-evolving demands of their... Read More
19/09/2023 | by John Wright
Dreamforce 2023 brought together retailers from across the globe, offering a wealth of insights and strategies to navigate the ever-changing landscape of retail. For retailers, the event underscored the significance of clienteling as a means... Read More
13/09/2023 | by Lucy Lefroy
In today’s highly competitive retail landscape, customer satisfaction is paramount. In a retail call center, each interaction with a customer can make or break a brand’s reputation. One of the most critical factors to ensure... Read More
15/08/2023 | by Lucy Lefroy
PRESS RELEASE as seen on PR Newswire London, August 15th 2023 The Anthony Nicholas Group (ANG), acclaimed for its high quality jewellery watches and diamonds and award-winning customer service, has chosen Proximity to deliver a... Read More
31/07/2023 | by Lucy Lefroy
In the rapidly evolving world of retail, customer expectations are higher than ever before. Customers demand a seamless and consistent shopping experience across all channels. This is where omni-channel shopping comes in. An approach that... Read More
11/07/2023 | by Katie Sadler
Salesforce World Tour London 2023 took the city by storm bringing together industry leaders, experts, and enthusiasts to explore the latest advancements in customer experience all under one roof at the Excel exhibition centre. The... Read More
27/06/2023 | by Silva Radler
As a passionate UX designer, I had the privilege of attending the BAD Conference organised by Tech Circus in April 2023. The topic, inevitably, was the impact of AI on our field. I was captivated... Read More
22/06/2023 | by Manisha Nundloll-Rice
Manisha Nundloll-Rice is Head of Engineering at Proximity. She’s spent the last 10 years as a Salesforce engineer in luxury retail and writes about her passion for problem solving, people and positive software solutions. Women... Read More
15/06/2023 | by Sean Landry
The US team recently attended Salesforce Connections in Chicago – discover their top takeaways from the conference. In the spotlight The transformative potential of generative AI in the retail industry (amongst others), showcasing how generative... Read More
30/05/2023 | by Proximity
Only five years ago, the Saks president declared ‘We don’t need AI in our stores. We have I’. But the market sentiment has drastically changed since then, and every corner of the economy is now... Read More
24/05/2023 | by Chris Jones
The Proximity team recently flew to Barcelona to attend SHOPTALK Europe. Here’s a roundup of the top takeaways we believe brands should be implementing right now to improve customer experience, drive loyalty and lifetime value. Retailers &... Read More
02/05/2023 | by Chris Jones
The future’s bright Despite the consistent gloomy headlines surrounding the retail industry, there wasn’t an ounce of negativity from anybody I spoke with at the Retail Technology Show. In fact, retailers are feeling extremely positive... Read More
03/04/2023 | by Proximity
I love retail! Ok, so I already knew I loved retail, but sometimes we all need a reminder of “why we do what we do.” Being surrounded by such high-energy, intelligent, resourceful people is... Read More
