16/06/2019 | by Proximity
Know Your Customer At Proximity Insight, we help retailers understand customer behaviour: to record it, measure it, and above all scale it. We help associates identify which customers to contact, when, and how, but we leave... Read More
04/06/2019 | by Proximity
I had the privilege of presenting at the Salesforce pop-up Retail events in Sydney and Melbourne last week. In my brief “rapid-fire” pitch, I talked to quality retail of the past, the “little black book”... Read More
28/02/2019 | by Proximity
What customers expect yet retailers find hard to provide Our path to purchase has been completely transformed due to the increase of digital interaction. We know that customers expect a unified experience at every touch... Read More
22/01/2019 | by Proximity
Retail footfall persists in decline, with a continual increase in store closures and companies going into insolvency. Yet, with 81 per cent of UK consumers seeing the physical store as vital to the shopping experience,... Read More
16/10/2018 | by Proximity
We’re heading to Salesforce Shopper First event in Milan. Our team will be showcasing the latest version of our App built on Salesforce with added social and POS features including: ENHANCED CLIENTELING Multiple social channel... Read More
16/10/2018 | by Proximity
We look forward to welcoming you to our stand at Retail Recharged. The invite-only event will look at the Evolving Physical Experience and what role technology plays in supporting retail. “We created Retail Recharged, as for... Read More
07/08/2018 | by Proximity
CRM has given us the ability to keep track of every customer interaction. By understanding our customers more intimately we can provide them with a better experience. Not just a better experience once, but consistently.... Read More
11/06/2018 | by Proximity
With London Tech Week starting today we ask, what does it take to be a leading technology company? Being at the forefront of innovation requires a company to respect, embrace and develop all elements of... Read More
04/06/2018 | by Proximity
The traditional fashion business model has seen fundamental changes over the past decade, because of the digital revolution. It is now, more than ever before, convenient and easier to shop anytime, anyplace and the choice... Read More
28/03/2018 | by Cathy McCabe
Having had some time to reflect on the the themes of various events I have attended in the first quarter of this year I thought I would like to focus on why I feel that... Read More
30/11/2017 | by Matt Lacey
Cate Trotter of Insider Trends, recently interviewed our CEO, Cathy McCabe. In the interview they discussed how our Shop Floor Engagement platform is being used by our customers to democratize the customer experience: It’s a... Read More
30/10/2017 | by Kris Moyse
A fantastic write up by Drapers of our session with Ines Lareo. Speaking during a session at Drapers Fashion Forum on 12 October, held at London’s County Hall, Matchesfashion global customer experience director Ines Lareo... Read More
27/03/2017 | by Kris Moyse
Proximity Insight are delighted to be recognized by Retail CIO Outlook as one of the top 10 retail CRM solution providers for 2017! To be considered for inclusion, companies had to “showcase in-depth expertise in... Read More
26/01/2017 | by Kris Moyse
NRF 2017 in New York City was bigger and better than ever, with over 35,000 attendees and 500 exhibitors. All the usual technology vendors like Microsoft, Oracle, SAP, IBM and Intel were there to demo... Read More
12/09/2016 | by Kris Moyse
Proximity Insight is about to launch at the long-awaited grand re-opening of the flagship Cartier Mansion on 5th Avenue, following redevelopment which commenced in 2014. The redevelopment facilitated this year’s most advanced roll-out of brick-and-mortar... Read More
10/08/2016 | by Proximity
By Craig Crawford First Published by AATCC News Since the launch of the iPhone in 2007, shopping has become a 24/7 experience. Digitally-savvy consumers research before purchase, and share their experiences – good or bad... Read More
