WE'LL BE AT THE RETAIL TECHNOLOGY SHOW LONDON 22-23 APRIL. TO BOOK A MEETING CLICK HERE
14/09/2020 | by Chris Wood
Clienteling in Digital Retail: Why Human Connection Still Matters Clienteling in digital retail is no longer optional — it’s essential. As brands like M&S gain millions of new online customers and shift their focus to... Read More
13/08/2020 | by Proximity
Clienteling success with David Jones was on full display at Salesforce Live for Retail & Consumer Goods on July 15, 2020. The virtual event brought together Salesforce, technology partners, and retail leaders to share challenges,... Read More
30/07/2020 | by Proximity
The first entry in our new series, The Store Chronicles, is written by Gerald Maidment, Senior Strategic Advisor and Head of EMEA Sales at Proximity Insight. He has shared his views on how stores are... Read More
23/07/2020 | by Proximity
“Retailers have got to recognise that they are not running stores anymore. They are running customers over a lifetime. This is just one of the many thought provoking statements made in PSFK x Retail Innovation... Read More
07/07/2020 | by Proximity
When we originally started planning for our second clienteling customer group event we could never have anticipated that the world would be turned upside down by the then new and unknown Covid-19 virus. As it... Read More
03/07/2020 | by Proximity
Retail is evolving, and a new generation of consumers is emerging. A brand can no longer rely on its name alone. People want to know what a brand stands for, what its values are, and... Read More
22/06/2020 | by Proximity
Last week, doors re-opened on the UK high-street. As you are all aware, this was a pivotal moment in the retail industry. Despite this being a step forward, it presented new challenges for businesses to... Read More
20/03/2020 | by Cathy McCabe
Amidst these uniquely challenging times, I wanted to share with you the measures we are taking to support the retail community. Firstly, we must prioritise the health and wellbeing of our employees, our customers, our... Read More
12/11/2019 | by Proximity
Proximity Insight’s Global team will be flying over to San Francisco for this year’s Dreamforce #DF19, and we’d love you to join us! Come and learn from our very own Salesforce icon, Matt Lacey Co-founder... Read More
26/09/2019 | by Proximity
Our Australian team recently held a wonderful Retail Breakfast Event at Cumulus Up in Melbourne’s famous art and fashion precinct, Flinders Lane. The setting was perfect – intimate and warm, the staff were very attentive,... Read More
12/09/2019 | by Proximity
Recently, Lauretta Roberts, Co-founder, CEO & Editor-in-Chief of TheIndustry.fashion wrote a wonderful article featuring an interview with our CEO, Cathy McCabe. Thank you Lauretta. Keep reading to find out more about how Cathy started in the... Read More
03/09/2019 | by Proximity
What can sales associates do to remain busy without procrastinating? If you’ve ever worked in retail, you’re bound to be well versed in the peaks and troughs of busy shopping periods throughout the year. You... Read More
27/06/2019 | by Cathy McCabe
Savvy retailers know that their bricks and mortar stores are not going away. They know that while it’s vital to have digital capability, online hasn’t been the all-conquering force some once predicted. Retailers know the idea of... Read More
18/06/2019 | by Proximity
The first thing that hit us when walking into Klarna’s immersive pop-up store in Covent Garden was the sheer amount of millennial pink that was injected into the space. By flooding the store with pink... Read More
16/06/2019 | by Proximity
Know Your Customer At Proximity Insight, we help retailers understand customer behaviour: to record it, measure it, and above all scale it. We help associates identify which customers to contact, when, and how, but we leave... Read More
04/06/2019 | by Proximity
I had the privilege of presenting at the Salesforce pop-up Retail events in Sydney and Melbourne last week. In my brief “rapid-fire” pitch, I talked to quality retail of the past, the “little black book”... Read More
