30/09/2025 | by Proximity
Transforming Clienteling at Paul Smith Paul Smith has always been celebrated for its creativity and signature personal touch, but behind the scenes, its clienteling approach was weighed down by manual processes and limited visibility. That... Read More
24/02/2025 | by Proximity
Discover how Helzberg Diamonds Is Revolutionising In-Store Customer Experience with Proximity’s Retail Super-App Discover how leading US jeweller Helzberg Diamonds is transforming the in-store experience across its nationwide retail network with the help of Proximity’s... Read More
07/08/2024 | by Proximity
Discover How Lafayette 148 New York Elevates Clienteling with Proximity’s Retail Super-App In this video case study, the team at Lafayette 148’s SoHo boutique share how they’re building deeper, more meaningful customer relationships using Proximity’s... Read More
29/07/2024 | by Proximity
The Joseph x Proximity case study video showcases a remarkable success story in the world of retail. It delves into how luxury fashion brand Joseph leverages Proximity’s Retail Super-App to revolutionise customer engagement and foster... Read More
25/06/2024 | by Proximity
Our current clients are seeing an 88% conversion rate from styling appointments. The Appointment Booking module in our Retail Super-App empowers store teams to connect with customers anywhere, anytime. Our module has: Seamless and attentive appointments... Read More
29/05/2024 | by Proximity
We recently had the pleasure of sitting down with Gogo Cheng, Founder and Managing Director of Gogo Cheng Consulting, for an interview all about the Art and Science of clienteling. As an esteemed global Clienteling... Read More
26/02/2024 | by John Wright
Retail customers today expect hyper-personalised content. If an email or social message from a brand doesn’t speak to a customer’s needs or desires, they will ignore the message and move on. The Retail Super-App is... Read More
09/01/2024 | by John Wright
In our latest video demo we take you on a tour of our commerce hub product detail page. Packed full of features designed to empower sales associates and delight customers, our commerce hub is configurable... Read More
07/12/2023 | by John Wright
Being able to reach out to customers in the channels they use daily is game-changing. WhatsApp, We Chat, MMS, SMS, messenger, email – no matter the channel, the Retail Super-App has you covered. By integrating... Read More
07/12/2023 | by John Wright
Introducing automated tasks into the day of a store associate will significantly save time and improve efficiencies. In our latest demo video, our solutions engineer John Wright introduces our innovative app feature of automation. This... Read More
27/11/2023 | by John Wright
Our latest video demo shows how sales associates use the Retail Super-App to help pick out the perfect gift for a ‘KNOWN CUSTOMER’. Using tools like purchase history, online history, recommendations and so much more,... Read More
16/11/2023 | by Proximity
Curious about how Proximity helps leading global retailers build stronger customer relationships and boost in-store performance? Watch our quick walkthrough video below for a whistle-stop tour of our all-in-one clienteling platform in action. From appointment... Read More
16/11/2023 | by Proximity
Discover Our Fresh New Look: Proximity’s Updated User Interface Exciting updates to our platform’s user interface make it faster, cleaner, and even easier for store teams to use. Our latest design update gives retail teams... Read More
16/11/2023 | by John Wright
Want to see what a customer profile looks like in our Retail Super-App? We take you on a whistle stop tour of our customer profile, and all the rich details available within our app. Features,... Read More
07/11/2023 | by John Wright
Having easy to access up-to-date customer data with no duplicates is crucial when it comes to effective customer service, reporting and personalised outreach. Our latest video demo shows how to add a new customer to... Read More
31/10/2023 | by John Wright
We’ve recorded a series of short videos showcasing some of the great features of our Retail Super-App. Our first episode shows how a sales associate can capture customer information, and then search and filter the... Read More
