31/07/2023 | by Lucy Lefroy
In the rapidly evolving world of retail, customer expectations are higher than ever before. Customers demand a seamless and consistent shopping experience across all channels. This is where omni-channel shopping comes in. An approach that... Read More
11/07/2023 | by Katie Sadler
Salesforce World Tour London 2023 took the city by storm bringing together industry leaders, experts, and enthusiasts to explore the latest advancements in customer experience all under one roof at the Excel exhibition centre. The... Read More
27/06/2023 | by Silva Radler
As a passionate UX designer, I had the privilege of attending the BAD Conference organised by Tech Circus in April 2023. The topic, inevitably, was the impact of AI on our field. I was captivated... Read More
22/06/2023 | by Manisha Nundloll-Rice
Manisha Nundloll-Rice is Head of Engineering at Proximity. She’s spent the last 10 years as a Salesforce engineer in luxury retail and writes about her passion for problem solving, people and positive software solutions. Women... Read More
15/06/2023 | by Sean Landry
The US team recently attended Salesforce Connections in Chicago – discover their top takeaways from the conference. In the spotlight The transformative potential of generative AI in the retail industry (amongst others), showcasing how generative... Read More
30/05/2023 | by Proximity
Only five years ago, the Saks president declared ‘We don’t need AI in our stores. We have I’. But the market sentiment has drastically changed since then, and every corner of the economy is now... Read More
24/05/2023 | by Chris Jones
The Proximity team recently flew to Barcelona to attend SHOPTALK Europe. Here’s a roundup of the top takeaways we believe brands should be implementing right now to improve customer experience, drive loyalty and lifetime value. Retailers &... Read More
02/05/2023 | by Chris Jones
The future’s bright Despite the consistent gloomy headlines surrounding the retail industry, there wasn’t an ounce of negativity from anybody I spoke with at the Retail Technology Show. In fact, retailers are feeling extremely positive... Read More
03/04/2023 | by John Liebler
I love retail! Ok, so I already knew I loved retail, but sometimes we all need a reminder of “why we do what we do.” Being surrounded by such high-energy, intelligent, resourceful people is... Read More
24/03/2023 | by Kris Moyse
The primary responsibility for delivering exceptional customer experience (CX) lies with front-line sales staff. But they can only succeed if they have access to best-practice tools and resources. When staff are equipped to perform, their... Read More
14/03/2023 | by Miquel Vives Font
The engineering and delivery team attended TrailblazerDX 2023 in San Francisco last week, a world wide conference for Salesforce developers and administrators where the brightest minds within the Salesforce Ecosystem get together to share knowledge... Read More
10/03/2023 | by Katie Sadler
The biggest retail and tech show in the UK is coming, and Proximity is excited to be part of this flagship event. The Retail Technology Show brings together the must-have retail tech solutions you need... Read More
02/03/2023 | by Joanne Ferguson
For those that know me, I always start with the ‘why’. Why do I start with the ‘why’? Well, early on in my career I realised that for people to feel engaged in an organisation... Read More
14/02/2023 | by John Liebler
I’ve had the pleasure of working in retail for over 30 years, and during this time, I’ve helped inform the technology roadmap of dozens of outstanding retailers. For those of you doing the math, I... Read More
23/01/2023 | by Katie Sadler
The Proximity team were in the Big Apple for NRF last week connecting with friends old and new. We kick-started our trip with the Vendors in Partnership Awards where we were finalists for The Best... Read More
21/11/2022 | by Katie Sadler
Proximity’s Retail Super-App Returns to the Stage at NRF 2023 NRF: Retail’s Big Show is the heartbeat of global retail innovation—bringing together the biggest names in the industry to explore game-changing ideas, connect with technology... Read More
