The Virtual Wardrobe

October 16, 2020 | IN Blog, Clienteling, Retail | BY Lucy Heard

“High-end department stores David Jones and Harrolds have both used new technology through a London-based company called Proximity Insight. It enables virtual styling sessions through video calls and a tool that allows staff to curate and build a collection for a client.”

It was fantastic to be featured alongside two of our Australian clients in WISH Magazine’s article about how many customers now prefer the safety – and convenience – of a virtual world.

At Proximity Insight, we can help you navigate these unprecedented times and still make the most of the upcoming peak period. Clienteling is the future, and a way in which you can accommodate both physical and virtual 1-1 experiences with your customers. Real time clienteling combines traditional retail values and digital insights to enable a deeper understanding of customer behaviours and preferences. By getting closer to your customers you can exceed expectations and provide exceptional customer experiences. 

 

Learn more by reaching out to hello@proximityinsight.com

 

Read the rest of WISH Magazine’s article HERE.