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26/03/2025 | by Proximity
Martin Newman, known as The Consumer Champion, is a leading expert in customer experience and consumer-centric business. With over 40 years in retail, he’s worked with brands like Burberry and Harrods, authored best-selling books, and... Read More
24/02/2025 | by Proximity
Discover how Helzberg transforms its US stores with Proximity’s Retail Super-App. Hear directly from the Helzberg team about how they use the platform daily to drive sales, boost customer loyalty, and overcome challenges through innovative,... Read More
24/02/2025 | by Proximity
Discover how Proximity’s Retail Super-App is transforming Helzberg stores in the US. Our latest case study provides an inside look at how actionable insights and data-driven decision-making have redefined the retail experience for the team... Read More
10/12/2024 | by Proximity
What’s the secret behind Helzberg’s next-level customer experiences? Discover how Proximity’s Retail Super-App empowered their store associates to deliver seamless personalization, drive engagement across their U.S. stores, and create $12M attribution.
02/12/2024 | by Proximity
We’re thrilled to announce Marcus Dawson has joined Proximity as our Chief Technology Officer. Marcus joins us with an impressive background in retail, having held leadership roles at Selfridges, Debenhams, ASOS, Boden, and John Lewis.... Read More
22/10/2024 | by Proximity
Click here to see the full press release on PR Newswire October 22, 2024 – Proximity is excited to announce a new partnership with Farrow & Ball, the iconic British manufacturer of premium paints and... Read More
12/09/2024 | by Proximity
In today’s competitive market, a business’s success or failure often hinges on the quality of its retail experience. Recently, this has become more critical than ever with shifting customer expectations. This blog post aims to... Read More
03/09/2024 | by Proximity
Earlier this year we welcomed Shafia Nabila to our Customer Success Team at Proximity as an intern. Shafia joined us while she was finishing her Master’s degree in Business Analytics at University College London. She... Read More
12/08/2024 | by Proximity
We’re thrilled to announce a partnership with US based Helzberg Diamonds, one of the most renowned and respected jewelry retailers in the industry. Proximity’s clienteling platform was successfully launched across all Helzberg store locations earlier... Read More
09/08/2024 | by Proximity
In this comprehensive case study video, Head Stylist Sam Mercado from Lafayette 148 in Soho New York talks about his daily experiences using the Retail Super-App to foster stronger customer connections. He offers practical tips... Read More
07/08/2024 | by Proximity
In this in-depth case study video, the team at Lafayette 148 in Soho, New York, offers valuable insights into how they use Proximity’s Retail Super-App to connect with their customers. Head Stylist Sam Mercado shares... Read More
29/07/2024 | by Proximity
Watch the Joseph x Proximity case study video and discover the dynamic partnership between Joseph’s brand vision and Proximity’s innovative platform. A remarkable success story, this video explores how luxury fashion brand Joseph harnesses Proximity’s Retail... Read More
29/07/2024 | by Proximity
The Joseph x Proximity case study video showcases a remarkable success story in the world of retail. It delves into how luxury fashion brand Joseph leverages Proximity’s Retail Super-App to revolutionise customer engagement and foster... Read More
25/06/2024 | by Proximity
Our current clients are seeing an 88% conversion rate from styling appointments. The Appointment Booking module in our Retail Super-App empowers store teams to connect with customers anywhere, anytime. Our module has: Seamless and attentive appointments... Read More
14/06/2024 | by Proximity
In the fast-paced world of retail, the term “clienteling” has become increasingly significant. But what exactly does it mean, and why is it so crucial for modern retail businesses? In this blog post, we’ll explore... Read More
29/05/2024 | by Proximity
We recently had the pleasure of sitting down with Gogo Cheng, Founder and Managing Director of Gogo Cheng Consulting, for an interview all about the Art and Science of clienteling. As an esteemed global Clienteling... Read More
