Knowledge, people and experiences – here’s a collection of our best bits.
15/08/2023 | by Lucy Lefroy
PRESS RELEASE as seen on PR Newswire London, August 15th 2023 The Anthony Nicholas Group (ANG), acclaimed for its high quality jewellery watches and diamonds and award-winning customer service, has chosen Proximity to deliver a... Read More
11/12/2023 | by Proximity
Graff, the luxury jewellery brand globally recognised for exquisite craftsmanship and exceptional diamonds, has chosen Proximity as a technology partner to enhance their customer experience. Proximity’s all-in-one clienteling and experience app is designed to seamlessly... Read More
30/05/2023 | by Proximity
Only five years ago, the Saks president declared ‘We don’t need AI in our stores. We have I’. But the market sentiment has drastically changed since then, and every corner of the economy is now... Read More
25/03/2024 | by Lucy Lefroy
In an era where personalisation reigns supreme, understanding and leveraging customer data is key to building lasting relationships and fostering loyalty. At the Retail Technology Show, London Olympia on 24th April, this sentiment will take... Read More
31/01/2024 | by Nicolette Dority
LET THE SHOW BEGIN The National Retail Federation brings retailers, clients, innovators, vendors and more to NYC every January. I was excited to spend a week with my Proximity colleagues from around the globe, to... Read More
16/01/2024 | by Lucy Lefroy
Last week marked another milestone for Proximity as we clinched the Best Retail Insights award at the VIP Awards North America. This prestigious honour comes hot on the heels of our win at the VIP... Read More
11/12/2023 | by Proximity
Graff, the luxury jewellery brand globally recognised for exquisite craftsmanship and exceptional diamonds, has chosen Proximity as a technology partner to enhance their customer experience. Proximity’s all-in-one clienteling and experience app is designed to seamlessly... Read More
29/11/2023 | by Lucy Lefroy
WhatsApp has been a popular social outreach platform amongst our clients for a while now, and it’s easy to understand why. Not only is it seamlessly integrated into our all-in-one Retail Super-App platform – so... Read More
19/10/2023 | by Lucy Lefroy
Last week our CEO Cathy McCabe was a guest speaker at the inaugural GRLS Talk in London. GRLS is an HR-Tech Company with a mission to fight the gender gap. The GRLS.app is a platform... Read More
17/10/2023 | by Teodora Filipovic
Let’s understand more about conscious retailing and how our Retail Super-App can help brands do this. We know that retailers are focusing on creating an environment where they are not only generating profit, but also... Read More
13/09/2023 | by Lucy Lefroy
In today’s highly competitive retail landscape, customer satisfaction is paramount. In a retail call center, each interaction with a customer can make or break a brand’s reputation. One of the most critical factors to ensure... Read More
02/05/2024 | by Lucy Lefroy
The Retail Technology Show 2024 in London proved to be a nexus of innovation, bringing together industry leaders, visionaries, and cutting-edge technologies to shape the future of retail. Amidst the bustling atmosphere, one particular highlight... Read More
12/03/2024 | by Lucy Lefroy
Rodd & Gunn, the ready-to-wear premium men’s brand from New Zealand has expanded their use of Proximity’s Retail Super-App into 41 new stores across Australia, New Zealand, Singapore, Canada, and the US expansion will launch... Read More
14/08/2023 | by Joanne Ferguson
Ever wondered what sets extraordinary brands apart? It’s the art of clienteling – a strategic approach that transforms customer relationships into long-lasting connections. As brands race to deliver personalised experiences, clienteling emerges as a shining example.... Read More
29/06/2023 | by Lucy Lefroy
Apple has made a significant move to enhance the payment experience for its users by recently launching Tap to Pay in Australia. This expansion brings the convenience and security of contactless payments to millions of... Read More
31/01/2023 | by Lucy Lefroy
“Retailers are doing what it takes to win in this time of rapid change” – Ian Geddes, Managing Partner for Consumer and Retail, Deloitte Despite ongoing challenges still affecting day-to-day discretionary spending like the cost... Read More
10/11/2021 | by Proximity
As personalisation has consistently been a key trend within the retail industry, customers are being offered a greater range of personalised services. This has meant the demand for a personalised experience has increased and customers... Read More
![The benefits of using WhatsApp for retail teams – [FREE FACTSHEET]](https://www.proximityinsight.com/wp-content/uploads/Whatsapp-Feature-1-590x339.jpg)
01/12/2023 | by Proximity
This versatile messaging platform facilitates seamless communication, fostering real-time connection with customers. Using WhatsApp directly from the Retail Super-App has numerous benefits for retailers, like connecting customer data and communication in one place, eliminating the... Read More
![The Connected Shoppers Report with Michelle Grant [video interview]](https://www.proximityinsight.com/wp-content/uploads/Pre-Brand-Blog-Posts-18-590x339.png)
20/09/2023 | by Proximity
The Connected Shoppers Report by Salesforce presents critical insights into the evolving relationship between shoppers and retailers in today’s digital-driven world. Based on surveys of 2,400 shoppers and 1,125 retail industry decision-makers, this comprehensive report sheds... Read More
26/02/2024 | by John Wright
Retail customers today expect hyper-personalised content. If an email or social message from a brand doesn’t speak to a customer’s needs or desires, they will ignore the message and move on. The Retail Super-App is... Read More
09/01/2024 | by John Wright
In our latest video demo we take you on a tour of our commerce hub product detail page. Packed full of features designed to empower sales associates and delight customers, our commerce hub is configurable... Read More
06/12/2022 | by Proximity
Discover how Lafayette 148 achieved $4M attributed sales with Proximity. Please fill in the form to receive the Case Study PDF
06/12/2022 | by Proximity
Discover how Rodd & Gunn took personalisation to a new level with Proximity. Please fill in the form to receive the Case Study PDF
