Proximity at Retail Technology Show 2026: Clienteling That Delivers Revenue

Join Proximity at Retail Technology Show 2026 at ExCeL London on 22–23 April, where we’ll be showcasing how leading retailers are driving measurable growth through clienteling.

Retail is changing fast. Customer expectations are higher, store teams are under pressure, and disconnected systems are holding brands back. At Proximity, we help retailers solve this by connecting data, teams and customer interactions in one platform.

If you’re attending Retail Technology Show (RTS) 2026, come and see us at Stand J30 to discover how clienteling can transform customer experience and increase customer lifetime value.

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What to Expect from Proximity at RTS 2026

At this year’s Retail Technology Show, we’ll be demonstrating how our clienteling platform helps retailers:

• Deliver personal, consistent customer experiences across every touchpoint

• Increase customer lifetime value and repeat spend

• Give store teams the tools and context to build meaningful relationships

• Connect data across systems to enable better, faster decision-making

This is not about adding more tools. It’s about making your existing ecosystem work smarter.

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Live at RTS: Fireside Chat with Helzberg Diamonds

We’re also proud to be hosting a fireside chat featuring our CEO Cathy McCabe and our client Ryan Holm, Divisional Vice President of Retail Innovation & Operations at Helzberg Diamonds.

Session details:

• Title: Innovation With Purpose: How Helzberg Diamonds Uses Technology To Improve Customer Relationships, Store Efficiency And Performance

• Date: 23 April 2026

• Time: 12:10 – 12:40

• Location: Spark Stage, ExCeL London

In this session, Cathy and Ryan will explore what it really means to be “technology-first” in retail, moving beyond buzzwords to practical, measurable outcomes.

They’ll explore how innovation can reduce complexity and improve store efficiency, how to introduce new technology without overwhelming store teams, and what connected data and integrated systems look like in practice. The discussion will also cover how to design retail experiences around people, not systems, along with practical advice for evaluating new technology investments.

This is a must-attend session for retail leaders looking to balance innovation with real-world impact.

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Why Clienteling Matters More Than Ever

Luxury and premium retail are shifting.

Success is no longer defined solely by product. It’s defined by how well brands understand and serve their customers.

That requires:

• Connected customer data

• Seamless omnichannel experiences

• Empowered store teams

• Consistency at scale

This is exactly what Proximity enables.

Our platform brings together clienteling, appointments, transactions and customer insights into one intuitive solution, helping retailers turn every interaction into an opportunity to build long-term loyalty.

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Book a Meeting with Proximity at RTS

If you’re attending Retail Technology Show 2026, we’d love to meet you.

👉 Book a meeting here with the Proximity team at Stand J30 to see how we help retailers deliver clienteling that drives real revenue.

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Event Details

• Event: Retail Technology Show 2026

• Location: ExCeL London

• Dates: 22–23 April 2026

• Stand: J30

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Final Thought

The brands that win in today’s retail landscape are not the ones with the most technology. They’re the ones using it in the smartest way.

At Proximity, we help you do exactly that.