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Platform Modules

Data Capture

Maximise customer data capture opportunities and pave the way for meaningful engagement, every time.

Clienteling

Cultivate customer relationships at scale. Proximity makes it easy to personalise your engagement, with omni-channel and integrated clienteling tools.

Appointment booking

Book appointments with your local and international customers. Integrated with the entire customer journey, this step seamlessly connects the digital and physical customer experience.

Mobile POS & Endless aisle

Make sourcing inventory and payment time completely frictionless. Take Proximity’s mobile POS anywhere, transforming how and where your customers can transact.

Event management

Plan, build, and manage exceptional in-store events. The app helps you engage new audiences, and nurture relationships long after.

Dashboard reporting

Welcome to the wonderful world of insights. Report and analyse metrics based on the KPIs that matter to you.

 

Tangible results

Achieve your goals with Proximity. Our features and modules are designed to help you succeed; to curate the most impactful brand experiences possible. From creating highly personalised moments to maximising the value of your data, Proximity makes your strategic vision a reality.

Customer Acquisition

+ 150% data capture

Personalisation

+ 30% ATV

Increase engagement & Retention

83% response rate to social messaging & 88% appointment conversion rate

Grow Sales

Over $1M attributable sales per month

Empower teams

90%+ adoption rate

Efficiency

The best performing retailers are spending 47% of tech budgets on better tools to empower store associates

In the last 12 months Proximity has enabled…

  • £67,802,100 in transactions

  • 1,535,100 Messages Sent

  • 24,100 Appointments Booked

About Us

Why Proximity?

We’re not providers, we’re partners. Our unique combination of tech and retail expertise, plus our structured onboarding and operating model, ensures you see value build across your stores in a matter of weeks.

About Us

Our Experience

Connecting top brands with their customers, globally.

Our teams are excited to use Proximity's Retail Super-App across our key stores in the UK to better connect with their customers and deliver a seamless experience that is tailored to each customers’ needs

- Rachel Curtis, Head of CRM Joseph

You don’t need the customer to walk through the door when you have such a personalised tool

- Jennifer Shields, Director of Retail Stores of Lafayette 148

Salesforce in the store

#1 Clienteling Solution on Salesforce

SaleforceGet enterprise power at your fingertips. Proximity is built on the world’s no.1 trusted cloud platform and can be deployed in weeks, not months.

Salesforce

Book a demo

Ready to make customer experience exceptional?

Get in touch to schedule a full demo of the Retail Super-App and discover how it can help your brand do more.

Book a demo