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Threekit and Proximity Insight are now delivering highly personalized virtual photography, interactive 3D, AR, clienteling, live chat and virtual consultations for retailers using Salesforce to bring online shopping to life.
The combined solution of Proximity Insight, Threekit and Salesforce allows customer facing teams to become omnichannel champions and provides customers with the closest thing to an in-store experience.
As purchasing shifts online the emotion linked to shopping is being lost and with it goes customer loyalty. Proximity Insight’s digital clienteling enables associates to build relationships and serve customers virtually as they would in-store, extending a 1-1 human connection to online customers that builds trust and loyalty.
Static images of products can further desensitize emotion toward a brand. Threekit have revolutionised product visualization and customization making it easy for brands to showcase their products. With compelling 3D imagery every beautiful product detail can be seen and appreciated by the customer while AR places the product in the hands and home of the customer creating an irresistible buy now moment.
Product visualisation coupled with human connection brings the online purchase experience to life, triggering a richer, more engaging experience for the customer. For the brand virtual selling is taken to a new realm of reality.
– Replicate the sensory experience of a physical store, online
– Maximize virtual selling capabilities
– Spin, configure, and customize your product to reveal every single detail with 360 degree views
– Turn customer facing teams into Omnichannel champions
– Build 1-1 human connections to customers through the eCommerce channel
– Showcase multiple images of products without the need for expensive photoshoots
– Elevate the customer experience by offering virtual consultations, live chat and personalized edits
– Recognise customers using data from mobile, web, and in-store
“The combination of best in class solutions like Salesforce, Threekit, and Proximity Insight, has the power to really change how brands sell luxury products enabling customers to enjoy a better, more immersive online shopping experience” says Cathy McCabe, CEO, Proximity Insight.
“We’re really looking forward to seeing how visualization technology will help to stimulate online and virtual sales and enhance customer engagement.”