MCM are a shining example of a Global brand on a mission to deliver a seamless experience for both their customers AND internal teams. Cathy McCabe and Jeehae Kim will share MCM’s story of how an ambitious digital strategy has paid off by focusing on human connection, and what’s on the horizon for them.
Session Details: How MCM are using technology to remove friction from their customers’ and internal teams’ experiences
Digital Collaborators, Store Superheroes, Track Three
26 Mar 2020
09:00 – 09:30
Book tickets and use our 15% discount code INSPIRE15
We look forward to seeing you there!