How omnichannel apps improve customer experience

15/10/2021 |

by Jamie Floyd

To create an omnichannel experience, it’s essential for retailers to join the dots between their physical and digital presence. Having multiple channels for users to engage with a business is…
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How Retailers can use AI to help Sales Associates

08/09/2021 |

by Jayant Kalyan

Artificial Intelligence (AI) is changing retail. There are many ways that AI has been used to help retailers sell more. However a more recent phenomenon is that of using AI-aided…
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The Benefits of Assisted Selling

02/09/2021 |

by Lucy Heard

Our clienteling platform has many beneficial features, one of which being Assisted Selling.  According to Orquest, 88% of consumers say they are more likely to buy when they are assisted…
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Multi-Factor Authentication (MFA): A Retail Perspective

17/08/2021 |

by Achraf Chairi

As the cyber-security standards are getting increasingly strict, we asked Achraf Chairi, Technical Analyst at Proximity Insight, to share a deep dive on the progression of Multi-Factor Authentication (MFA) and…
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Shop The Village: Powered by Proximity Insight’s Retail Technology

28/07/2021 |

by Lucy Heard

Shop The Village was an innovative retail event, co-created by Emma Taylor, Vice President of North America at Reiss, Kay Moini, VP of Retail at Peruvian Connection and Ron Thurston,…
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Customer User Group May 2021: Loyalty leads the way

28/06/2021 |

by Lucy Heard

In May 2021, we held a Customer User Group regarding product priorities in order to collect valuable feedback which will influence our roadmap. This is always really important here at…
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The Future of Retail: Insights from Retailers

17/06/2021 |

by Proximity Insight

Last month, we held several virtual events with our retail network. During these sessions we took the opportunity to discuss the retail landscape with like minded retailers. We asked attendees…
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The Power of Human Connection, all about Shop the Village

08/06/2021 |

by Proximity Insight

At the beginning of last month Rob Neidzweicki, our Sales Manager for the NCSA region, came to us with an initiative that he had been asked to take part in…
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Organised Data is the Key to Clienteling Success

03/06/2021 |

by Barry White

In the fourth of the series of technical leaning blog entries, our EMEA Technical Lead makes the next stop on our tour: how organised data at the start of a…
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What is Clienteling?

27/05/2021 |

by Proximity Insight

As explained by one of our clients David Jones in a demo of our digital retail tool, clienteling is the art of connecting store associates with customer data to provide…
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