Customer User Group May 2021: Loyalty leads the way

28/06/2021 |

by Lucy Heard

In May 2021, we held a Customer User Group regarding product priorities in order to collect valuable feedback which will influence our roadmap. This is always really important here at…
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The Future of Retail: Insights from Retailers

17/06/2021 |

by Proximity Insight

Last month, we held several virtual events with our retail network. During these sessions we took the opportunity to discuss the retail landscape with like minded retailers. We asked attendees…
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The Power of Human Connection, all about Shop the Village

08/06/2021 |

by Proximity Insight

At the beginning of last month Rob Neidzweicki, our Sales Manager for the NCSA region, came to us with an initiative that he had been asked to take part in…
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Organised Data is the Key to Clienteling Success

03/06/2021 |

by Barry White

In the fourth of the series of technical leaning blog entries, our EMEA Technical Lead makes the next stop on our tour: how organised data at the start of a…
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What is Clienteling?

27/05/2021 |

by Proximity Insight

As explained by one of our clients David Jones in a demo of our digital retail tool, clienteling is the art of connecting store associates with customer data to provide…
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With Love, Proximity Insight

15/04/2021 |

by Lucy Heard

In December last year, we took the opportunity to celebrate customer facing teams. We asked our clients to submit distinctive examples from members of their teams that brought joy to…
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10 Things I Miss About Stores

07/04/2021 |

by Proximity Insight

Over the last year, we’ve all had to deal with many rules and restrictions. One place that we, as retailers, have greatly missed is the high street. There is nothing…
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The New Role of the Store Associate

30/03/2021 |

by Proximity Insight

As retailers eagerly await to reopen their shop doors again in the UK and elsewhere around the globe, store associates will be returning to a job that will not be…
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The Joys of Custom Clienteling App Distribution

25/03/2021 |

by Barry White

In the third of the series of technical leaning blog entries, our EMEA Technical Lead follows on from the second part on white label apps to their distribution. Barry refers…
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International Women’s Day: A Reflection on Lockdown from a Working Mum

11/03/2021 |

by Mel Jensen

This year's International Women's Day felt particularly poignant - for decades there have been both small steps and huge strides towards equality, but there is a great deal of data…
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