Enter the Retail Metaverse

05/01/2022 |

by Proximity Insight

The Future of Retail is More Than Digital: It's A Three-Dimensional (Virtual) Customer Experience  Ever since Facebook rebranded, and assumed the name Meta, the term metaverse has entered the public…
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Back to Networking: Retail Event

30/11/2021 |

by Proximity Insight

Before the Covid outbreak in 2020, IRL events had always been a big part of retail. Going without has been a hot topic of conversation for many of us; as…
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The Benefits of In-App Reporting

10/11/2021 |

by Proximity Insight

As personalisation has consistently been a key trend within the retail industry, customers are being offered a greater range of personalised services. This has meant the demand for a personalised…
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How omnichannel apps improve customer experience

15/10/2021 |

by Jamie Floyd

To create an omnichannel experience, it’s essential for retailers to join the dots between their physical and digital presence. Having multiple channels for users to engage with a business is…
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How Retailers can use AI to help Sales Associates

08/09/2021 |

by Jayant Kalyan

Artificial Intelligence (AI) is changing retail. There are many ways that AI has been used to help retailers sell more. However a more recent phenomenon is that of using AI-aided…
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The Benefits of Assisted Selling

02/09/2021 |

by Lucy Heard

Our clienteling platform has many beneficial features, one of which being Assisted Selling.  According to Orquest, 88% of consumers say they are more likely to buy when they are assisted…
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Multi-Factor Authentication (MFA): A Retail Perspective

17/08/2021 |

by Achraf Chairi

As the cyber-security standards are getting increasingly strict, we asked Achraf Chairi, Technical Analyst at Proximity Insight, to share a deep dive on the progression of Multi-Factor Authentication (MFA) and…
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Shop The Village: Powered by Proximity Insight’s Retail Technology

28/07/2021 |

by Lucy Heard

Shop The Village was an innovative retail event, co-created by Emma Taylor, Vice President of North America at Reiss, Kay Moini, VP of Retail at Peruvian Connection and Ron Thurston,…
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Customer User Group May 2021: Loyalty leads the way

28/06/2021 |

by Lucy Heard

In May 2021, we held a Customer User Group regarding product priorities in order to collect valuable feedback which will influence our roadmap. This is always really important here at…
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The Future of Retail: Insights from Retailers

17/06/2021 |

by Proximity Insight

Last month, we held several virtual events with our retail network. During these sessions we took the opportunity to discuss the retail landscape with like minded retailers. We asked attendees…
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