Drapers Fashion Forum 2017. See you there Thursday, 12 October

09/10/2017 | by Kris Moyse

We’ll be at Drapers Fashion Festival on Thursday, 17 October. We look forward to catching up and hosting you during our presentation with MATCHESFASHION.COM at 3pm.

Retail stores are in the middle of a perfect storm as physical and digital collide. During this session, you’ll see things from a customer’s perspective, immersing yourself in a journey of discovery. We’ll explore the challenges faced by sales associates when striving to provide exceptional customer experiences, while also looking at the changing role of stores and new standards for customer engagement.

Written by Kris Moyse

Kris has worked with some of the top global retailers to demonstrate true sales uplift by leveraging customer data and enabling store teams. Before specialising in retail, he has rolled out global CRM solutions for numerous fortune 500 companies including Amex, Baxter, and Fidelity. Kris has an MBA and B. Comp. Sci.

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