Dynamic Clienteling
Dynamic Clienteling is a relationship-based selling tool that delivers real-time customer data to store associates where it matters—on the shop floor. Using an iPad, store associates gain actionable insights into customers' buying habits and shopping preferences, creating a stronger selling relationship than ever before.

ACTIONABLE INSIGHTS DRIVE REVENUE AND PERFORMANCE
And when combined with iBeacon location-based technology and a consumer app, we unlock a new level of customer service and analytics.
THE NEW OBJECTIVES FOR RETAIL

Case Studies

ACTIONABLE INSIGHTS
Retailers need to be able to constructively use the data they capture. Client information like omni-channel purchase history, next most likely purchase, notes, wish lists, and proximity alerts provide the ability for an associate to engage their customer with newfound relevance.
The iPad enterprise app includes a personalized associate dashboard featuring product catalogue, real-time inventory, communication tool, training tool, appointment scheduler, and KPI tracking metrics – the tools associates need to excel.
The Power of the Platform

To deliver the best solution you need the most powerful platform as a foundation.

BUILT ON THE SALESFORCE1 PLATFORM

The Salesforce1 platform is the technology behind Salesforce.com
> Developed with a customer information focus
> The most secure cloud platform for your customer data
> Highly customizable
> The most open platform available, allowing for rapid integration of data

RESULTS

> Create one complete view of the customer from the widest variety of channels
> Create active, multi-channel customer engagement
> Sophisticated and relevant analytics

Your ROI
Operational efficiencies:
Allow staff to sell instead of compile data back office reporting creates target lists uplift in AUT streamline reporting combined view of online and in store sales staff KPI and reminders ensure more follow through. Leverage existing investment in Salesforce:global digital view of CRM data common platform for Store communications via Chatter.
Proximity Insight